Privacy Policy
Privacy Policy
Last updated: 10/10/2025
Welcome to Personal Tours Ireland.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or use our services.
By using our website or booking a tour with us, you agree to the terms of this Privacy Policy.
1. Who We Are
Personal Tours Ireland is a tour operator based in Ireland offering private and group tours.
For the purposes of data protection law, we are the Data Controller of your personal information.
Contact details:
Personal Tours Ireland
Email: PersonalToursIreland@gmail.com
Phone: 00353 87 936 0945
Website: Https://www.personaltoursireland.ie
2. Information We Collect
We collect and process the following types of information:
a. Information you provide to us directly
Name, address, email address, and phone number
Booking details (e.g., dates, destinations, special requests)
Payment information (processed securely through third-party providers)
Any correspondence you send us by email or through our website
b. Information collected automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site (via analytics tools such as Google Analytics)
c. Cookies
Our website uses cookies to improve user experience, analyze site performance, and personalize content.
You can manage or disable cookies through your browser settings at any time.
3. How We Use Your Information
We use your personal information to:
Process and confirm your bookings
Communicate with you about your tour or inquiry
Provide customer support and updates
Improve our services and website functionality
Comply with legal obligations (e.g., accounting and tax requirements)
Send marketing communications (only if you have consented)
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Performance of a contract (e.g., when you book a tour with us)
Consent (e.g., for marketing emails or newsletters)
Legal obligation (e.g., keeping financial records)
Legitimate interests (e.g., improving our services and ensuring website security)
5. How We Share Your Information
We will never sell your data.
We may share your information only with:
Trusted third-party service providers (e.g., payment processors, booking systems, email providers)
Tour partners or subcontractors directly involved in delivering your tour
Authorities or legal bodies if required by law
All third-party providers are required to handle your information securely and only for the purposes we specify.
6. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal, accounting, or reporting obligations
Typically, booking-related data is kept for up to 6 years after your tour for legal and tax purposes.
8. Your Rights
Under the GDPR, you have the following rights:
Access – request a copy of your personal data
Rectification – correct any inaccurate or incomplete data
Erasure – request deletion of your data (“right to be forgotten”)
Restriction – limit how we process your data
Portability – request to receive your data in a transferable format
Objection – object to data processing for certain purposes (e.g., marketing)
To exercise any of these rights, please contact us at:
info@personaltoursireland.ie
9. Data Security
We take appropriate technical and organizational measures to protect your information from loss, misuse, or unauthorized access, including:
Secure servers and encrypted communications (SSL)
Limited access to personal data within our organization
Regular data protection training for staff
10. Marketing Communications
If you have subscribed to our newsletter or marketing updates, you can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
11. Links to Other Websites
Our website may contain links to external websites.
Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated “Last updated” date at the top.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Personal Tours Ireland
Email: PersonalToursIreland@gmail.com
Phone: 00353 87 936 0945
Website: Https://ww.personaltoursireland.ie