Terms & Conditions
(Please read carefully as they set out our respective rights and obligations. Once you begin your tour, by default, you accept these terms and conditions.)
Once Personal Tours Ireland confirms your booking, a contract is made between Personal Tours Ireland and you upon the terms and conditions set out below. Personal Tours Ireland hereinafter referred to as ‘we’, will only confirm you’re booking once we have received full payment for your tour. Please note the difference in terms and conditions specific to your particular tour i.e. Walking, Day Tours, multiple Day Tours.
All internet bookings will be confirmed by email.
We reserve the right to sell any places reserved without full payment or a deposit.
It is the responsibility of the passenger to check the accuracy of dates booked upon receipt of their travel documents.
There is no travel insurance cover included in the price of the ticket.
We accept no responsibility for theft or any injuries or loss to you incurred whilst you are taking part in any optional activities that are outside our package. We strongly recommend that you take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before you travel.
Cancellation of your booking must be by email to Personal Tours Ireland. When written notification has been received by Personal Tours Ireland a fee of €50 will be levied to cover administration costs.
You are entitled to a full refund only if you give us 21 days notice of your intention to cancel.
If you choose to cancel within 21 days before the start of your tour, please see Refunds below. You can choose to change your tour departure to another date (subject to availability). Permission to do this up to 48 hours before departure is subject to a €50 fee and is entirely at the discretion of the Personal Tours Ireland.Tours already booked cannot be cancelled and rebooked where special offers are made available.
Any refund which has been agreed with the management of Personal Tours Ireland can only be refunded by bank transfer / PayPal.
Refunds may only be made to the account of the person to be refunded.
This cannot be done by credit card and the onus is on the person to be refunded to provide bank account details, IBAN and swift code.
20 – 14 days – 75% will be refunded.
13 – 7 days – 50% will be refunded.
6 – 2 days – 25% will be refunded.
Less than 48 hours – No refund.